Get Download Participatory Design of Mobile Phone Software for Seniors Online Book PDF
ByMichael Massimi
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Synopsis
We describe one of the first case studies involving older people (ages 55-86) as co-designers of software for mobile phones. A participatory design team consisting of five older women and a computer scientist met nine times over a period of six months. A software design was created and refined through a blend of group meetings and one-on-one sessions. Based on paper prototypes and participant opinions gathered from these sessions, we present Recall---a software customization that the team developed. We reflected on the process of participatory design with seniors and tested some usability dimensions of the software itself. We present the results of the reflection and testing as themes, integrated analyses, and guidelines for involving seniors in software design. To be successful, participatory software design with seniors requires a clear shared purpose, careful participant selection and meeting structuring, and significant investment in mutual learning activities.
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