Get Download Using Mobile Phones to Improve Accessibility of Prepaid Electricity Voucher Services Book PDF
ByAzwifarwi Nemakonde,Ray M. Kekwaletswe
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8
“Always read something that will make you look good if you die in the middle of it.” –P.J. O’Rourke
Synopsis
This dissertation argues that the use of mobile phones can offer opportunities for local governments and municipalities to effectively render services to citizens in ways that traditional mechanisms, such as vending points, cannot achieve. The empirical evidence has shown that mobile phones could be ideal for improving accessibility of prepaid electricity voucher services notably to consumers in the rural areas. The study utilized a case study using the Thulamela and Makhado municipalities. Informed by the case study, a model for improved accessibility of electricity prepaid vouchers was conceptualized.
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